Please be aware that John Barry has multiple warehouse locations in different states. 

If you wish to purchase in store, to avoid disappointment, please confirm the availability of the product at your local John Barry prior to visiting.

Alternatively, orders placed online by 2pm AEST are typically dispatched same day, if ordered online.

If your product is on backorder, please contact us for an ETA.

Shipping is done via Startrack Express or Australia Post eParcel service and tracking advice will be provided once shipped.

For more information, please visit our Shipping Policy.

John Barry Sales offers the same the warranty conditions as scheduled by the product manufacturer.

Should you have any questions regarding our equipment warranty conditions, please contact us

John Barry will happily exchange a product sold to you that does not match the description on our website, or if the product is not of an acceptable quality or condition for use.

John Barry reserves the right under Australian Consumer Law to refuse a request for an exchange or refund on all final sale items, if you have misused/mishandled the product, or if you have simply changed your mind. Please visit our Refunds & Returns policy page for further information.