Shipping Policy

Local Australian Shipping

John Barry online freight rates are calculated at check-out, and offer our customers the most effective, secure and efficient delivery options for your order. Freight is calculated on order weight, or cubic dimensions (for oversize and high-value items).

If your item is in stock, John Barry will pack and ship your order within 24 hours, through Startrack Express or Australia Post. If your product is on backorder, please contact us for an ETA.

To maximise the efficiency of delivery, some orders may be delivered in multiple shipments from our interstate warehouses. Heavy, valuable or oversize items can only be dispatched by courier. Dangerous Goods can only be dispatched by road-freight courier.

East-coast Australian Metropolitan orders are usually delivered overnight, and up to ~3 days to other city destinations. West-coast Australian city destination are usually delivered within 5 days. Rural or remote locations may experience slightly-extended delivery times, depending on your location. Delivery time is subject to variation without notice depending on courier and postal delays. You will be contacted if extended delays are to occur for any reason.

For your additional security, John Barry preferred couriers require a signature when delivering your order. Therefore, we do request that all items are delivered to a physical address occupied during normal business hours (such as a work address). We cannot send large items (above 3kg in cubic weight) to P.O. Boxes.

John Barry Conditions of Business (Shipping)

The Company will use its best endeavours to affect delivery at the earliest possible time (if any) but failure to do so by reason of inability to obtain supplies of material or parts from the usual sources, or any strike or combination of workmen, shortage of labour or by lockout or by reason of war, riots, accident, civil commotion, fire, Act of God or any other cause whatsoever beyond the control of the Company shall not constitute a breach of contract but the Company may as its option cancel the contract or any unfulfilled part thereof or extend the time for its performance or completion until cessation of the cause preventing or delaying delivery. The place of delivery is the Company's warehouse or such other place as the Company may nominate. Unless otherwise agreed the Company shall not be liable for any loss or deterioration of or damage to the Goods from the time when the Goods are put on carrier's vehicle at the place of delivery notwithstanding that freight may be arranged or carrier engaged by the Company.