John Barry Equipment Warranty
John Barry Sales extends the warranty conditions as scheduled by the product manufacturer. Please review the warranty on the manufacturer's website.
The Warranty period starts from the date of invoice, and shall be effective until warranty period expires.
Where not stated, John Barry Sales will provide 1-year (12 months) warranty for other equipment items, with exception of the following goods and services:
- Cables (custom made & stock) - 3 months.
- Audio & Video media - 3 months.
- Consumable items - 3 months.
Should you have any questions regarding our equipment warranty conditions, please contact us.
If you would like to make a warranty claim, please complete our warranty form.
John Barry Warranty Claims
All warranty claims must be made in writing within the warranty period (from date of invoice). On receipt of your item, the warranty conditions will be assessed by our technicians prior to approving the warranty claim.
John Barry Sales will repair warranted items to the specifications of the manufacturer. We service and repair in-house for all brands imported by John Barry Sales, and will arrange sublet repair for locally sourced products.
Equipment exchanges will only be offered on approval from the manufacturer, and are subject to the manufacturer’s return schedule.
John Barry Warranty Policy